Job Description :
We are looking for highly motivated Systems Engineers/Systems Administrators. The position requires. strong technical and communication skills.
As a Systems Engineer, you will be working on the latest products like Windows 11, Windows Server 2022, Microsoft 365, Microsoft Azure, Hyper V, SharePoint 2016, SQL Server 2022, Chrome OS, etc.
Responsibilities :
- Deploying, automating, maintaining AWS / Azure-based cloud services
- Evaluate new technology options and vendor products
- Develop and maintain custom SharePoint Online pages
- Complete certifications and training on the latest technologies
- Perform SharePoint Online administrative functions
- Develop and maintain PowerShell scripts for regular task automation
- Monitor systems, networks, and functions
- Support hundreds of production Windows machines in a 24X7 shift model
- Maintain machines and other office equipment
- You will upgrade current infrastructure and support meetings, events, and office moves
- You will work to ensure that conference rooms, server rooms, laptops, phones, audio, and video are in working order and upgraded with minimum interruption to users
- Manage employee Onboarding/ Offboarding
- Manage Hardware inventory
- Manage Local Area Network
- Identify and document common recovery procedures forservice impacting incidents
- Establish and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group
- Develop, communicate and drive Service Improvement Plansto maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy
- Drive operational aspects of incident management, ensuring SLAs fortime, quality, and customer satisfaction are met for our global infrastructure
- Manage customer interaction with the utmost professionalism, courtesy, and responsiveness
- Responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation
Candidate Profile :
B.E./ B. Tech. in Computer Science /Information Technology or MCA from a reputed university with a minimum 60% aggregate throughout their education
Skills and Abilities :
- Excellent communication skills (spoken and written English)
- Microsoft 365 Fundamentals (MS500)
- Microsoft Azure Fundamentals (AZ900)
- Microsoft Azure Administrator (AZ104)
- Microsoft 365 Administrator (MS102)
- Ability to work in rotational shifts
- High-level technical troubleshooting ability
- Customer orientation
- Employee Orientation
- Ability to multitask and work 6 days a week (54 hours per week at a minimum)
- Excellent problem resolution, judgment, and decision-making skills
- Basic knowledge about Azure and AWS services
- Knowledge of SQL query
- Knowledge of Data Visualization tools like Power BI
- Knowledge of Power Apps, Microsoft Teams, Microsoft Flow
