Sales :
Daily reporting of sales
Ensure quality new acquisition of customers
Cross selling
Disseminating product information
Managing Customer Portfolio :
Extend relevant benefits to customers
Ensuring Customer Group profitability is achieved
Enhance Values within each of the customer groups
Ensure updation of required systems
Customer Service :
Ensure best in class customer service is delivered
Preventive complaint management
Promoting all direct banking channels
Recording & resolving complaints
Operations :
Ensure certification & error free documentation
Ensure KYC norms are adhered to at all points of time
Ensuring all operational parameters are met “First Time Right”
