Responsibilities :
Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
Work on operations and maintenance driven coding projects.
Develop tools to aid operations and maintenance
Software deployment support in staging and production environments
System and Support status reporting
Ownership of one or more Digital products or components
Loop competencies
Basic qualifications:
BS in Computer Science, Engineering or a related technical field
2+ years overall development/technical support experience
Experience in Java/Perl/Python/shell scripts
Knowledge of the UNIX/Linux operating system
Knowledge of Java based technologies
Ability to write intermediate level database queries. SQL skills.
Understanding of XML/SOAP, web services, workflow modeling, web application development, and industry-standard commerce systems
Preferred qualifications:
Ability to measure system and hardware performance and recommend modifications as necessary
Experience with automating software builds or tests or support processes
Experience with releasing and supporting distributed systems
Experience with cloud computing and automation using Amazon Web Services (AWS).